Before any item is sent out it is handled by the picker, model, photographer and packer.
We do our best as a team to catch any stains, tears, missing buttons or other tidbits and either note them in the description or remove from our inventory. Due to the high volume of items and studio lighting however, we sometimes miss things here and there.
We never photoshop either garment or model, clamp items or intentionally exclude flaws to misrepresent condition or fit. Please understand that many of the items we past are 4-5 decades old and as such have lived a long life.
Now and then we may miss small marks and we apologize, but as is the culture of vintage we cannot offer refunds for oversights so please make sure to read descriptions and sizing information carefully.
If we missed an obvious fault let us know so we can make it right or offer helpful tips.
We understand that not everyone loves their clothes worn in and if you're unsatisfied with the condition of you pre-loved items we'd love to help direct you to some small makers to help fill your wardrobe with all things shiny, new and ecologically conscious.